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Privacy Policy

Terms and Conditions (Terms of Service)

Effective Date: 9/3/2025

By opting in to receive SMS messages from Locust Family Dentistry ("we," "us," "our"), you agree to the following terms:

We will not sell information to third parties.

1. SMS Messaging Service

By providing my phone number, I consent to receive SMS text messages from Locust Family Dentistry for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg & data rates may apply. Reply HELP for support. Reply STOP to opt out.

2. Message Frequency

You will receive up to 4 messages per month.

3. Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

4. Privacy Policy

Your information will be handled in accordance with our Privacy Policy, which can be viewed at this link.

5. Opt-Out Instructions

You can opt out at any time by replying "STOP" to any SMS message. Reply HELP for support. You may also contact us directly at (704) 888-6247.

6. Liability

We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.

By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.

Locust Family Dentistry Privacy Policy

At Locust Family Dentistry, your trust is our priority. To provide you with the best dental care possible, we collect certain information about you. This privacy policy explains what information we collect, why we need it, and how we handle it with the utmost care and respect for your privacy.

By visiting Locust Family Dentistry’s website, you agree to our privacy policy below:

I consent to receive SMS text messages from Locust Family Dentistry. Msg & data rates may apply. Reply STOP to opt out.

What Information We Collect

We may collect the following personal information to ensure you receive efficient dental care:

  • Personal Details: Your name, date of birth, address, phone number, email, and insurance details.
  • Health Information: Your medical and dental history, X-rays, digital scans, and photographs of your teeth and mouth, and details of any ongoing or completed treatments.
  • Appointments: Dates and times of appointments.
  • Financial Information: Billing details, records of payments made, and any relevant insurance claims.

Our team uses this information to provide high-quality dental care tailored to your specific needs.

How We Use Your Information

  • To plan and provide dental care and keep an accurate record of your treatment history.
  • To send appointment reminders and provide updates about our services.
  • To meet legal and regulatory requirements, including submitting necessary details to your insurance provider.

Who We Share Your Information With

While your information is primarily used by the Locust Family Dentistry team, we may occasionally share it with:

  • Your healthcare professionals, if needed, for your care.
  • Specialists involved in your dental treatment.
  • Legal or governmental entities, if required by law.

Consumer information is not shared with third parties for marketing purposes

How We Protect Your Information

We prioritize your privacy by using secure systems to store and manage your data, including:

  • Storing securely using specialized dental software with encrypted access and regular backups.
  • Keeping secure filing systems accessible only to authorized staff.
  • All staff members are trained to handle your information responsibly and in compliance with privacy laws

Contact Us

If you have any inquiries or questions concerning our privacy policy, kindly contact us. We’re committed to safeguarding your privacy while ensuring your dental experience is as seamless and stress-free as possible.

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